The Custom Elevate Pro Sneakers feature a high-top design in Black/Purple with sculpted purple side panels and mint green accents on the outsole. The sneaker has a padded pull-tab collar with a compass-style graphic and lace-up closure for a secure, adjustable fit during basketball activities. The synthetic and mesh construction is suitable for basketball play, training, and casual athletic wear.
The main upper is finished in black with a subtle textured pattern, paired with a sculpted purple side panel featuring an angular cutout design. The brand wordmark sits along the lateral midfoot, and a compass emblem is placed on each pull-tab. Purple laces run through the eyelets, and the mint green outsole contrasts with the black and purple midsole for a bold two-tone finish.
Product Details:
- Product type: Basketball sneakers
- Color: Black/Purple
- Available sizes: 5, 6, 7, 8, 9, 10, 11
- Design: High-top athletic sneaker
- Closure: Lace-up with padded pull-tab collar
- Construction: Synthetic and mesh upper with rubber outsole
- Graphics: Sculpted side panel with compass emblem detailing
- Style: Basketball and athletic footwear
The high-top construction and padded pull-tab collar provide ankle support, while the lace-up closure allows for an adjustable fit during basketball play and training. The sculpted side panel and contrast outsole give this sneaker a performance-oriented look suited for basketball activities and casual athletic wear.
Returns & Exchanges
30 days, both directions, and a free prepaid label either way.
30-day return window
You have 30 days from the delivery date to start a return or exchange. The 30 days count from the day your order is marked delivered, not the day you placed it.
There's no need to explain why you're returning something — a wrong size, a color that didn't match what you expected, or a printing defect are all handled the same way through the process below.
Returns & exchanges we accept
Returns
Accepted for both defective items and non-defective items you simply changed your mind about.
Exchanges
Direct exchanges are accepted for a different size, color, or design within the same 30-day window.
Condition requirements
To qualify for a return or exchange, items must be unworn, unwashed, and in their original packaging with all tags still attached. Items that show signs of wear, washing, or damage caused after delivery are not eligible.
Not eligible: items damaged by the customer after delivery, and requests made more than 30 days after the delivery date.
How to return an item
How to exchange an item
Refund timeline & method
| Stage | Timeframe |
|---|---|
| Inspection & processing | 2 business days after we receive the item |
| PayPal / bank posting | An additional 3–5 business days |
| Refund method | PayPal balance or original payment card |
| Restocking fee | None |
Shipping fee policy
The original $4.95 flat rate shipping charge is non-refundable, except when the item you received is defective or is the wrong item.
If we sent you a defective or incorrect item, we'll cover the full cost of correcting it, including the original shipping fee.
Where to send returns
Please email us before shipping anything back so we can issue your free prepaid label and log your return in advance. Items sent back without contacting us first may take longer to process, since we won't have an order number attached to the package.
